Client Testimonials

We are so glad we found Marilyn to handle the sale of our condo. She is very knowledgeable and an absolute pleasure to work with. She sold our property for the asking price very quickly in spite of working through the pandemic, and really goes above and beyond for her clients. She takes care of all the little details with great efficiency. We couldn't be happier and wholeheartedly recommend this delightful lady. We will be repeat customers if we decide to relocate.

We were very pleased to work with Marilyn. She has all the right attributes to be an excellent realtor: organized, a good communicator, responsive and very knowledgeable about the property. Marilyn made the buying process seamless with no surprises. She is always thinking one step ahead. We would highly recommend Marilyn.

Deciding to live near or next to the water in Niagara-on-the-Lake was a whole lot easier than actually finding the right property. But Marilyn was there to help do just that. It was no mean feat, spanning several months of searching, one aborted purchase (we walked away), more searching, and finally, success in acquiring this wonderful home.   Throughout that long process, Marilyn remained a true professional: persistent, methodical, and diligent in checking out potentially suitable prospects during the search stage and later provided great advice in the negotiations and closing. She's so trustworthy and good at what she does that I engaged Marilyn again when I more recently sold a property in Toronto.  Repeat business speaks volumes for the respect that I hold for Marilyn and her services!

Having dealt with many agents while we have moved during our life, we can say Marilyn has been the best!  Her advice was well-informed, she knows the market, was exceptionally pleasant to deal with and extremely organized  She advised us how to stage the rooms and the house photos were fantastic. If we ever to move back to Niagara on the Lake, it would be a very easy decision as to who our agent would be.    She is by far one of the most professional agents that we have worked with and was always available on the phone and relayed conversations without any delay between ourselves and our buyers, honestly and accurately.  We always felt she was acting in our best interests.  Marilyn is our agent of choice!

There comes a time in your life when you decide to act upon a dream. In our case that dream was to find a home in Niagara on the Lake. After many months of searching, the home we eventually bought was recommended to us by Marilyn. She figured us out and found us the perfect home we had been searching for. Then she was able to sell our home in Toronto in 4 days for way above asking. Marilyn never showed any frustration in dealing with our waffling and indecision. If that isn’t enough, two years later she was able to match our daughter with a lovely farmhouse not far from us. We have nothing but praise and thanks for the outstanding work that Marilyn was able to provide for our family. With gratitude we share this testimonial of Marilyn’s hard work, dedication and complete transparency in her business practise.

We are so grateful that Marilyn was our agent. She guided us through every step of the buying process - always available, listened to our needs, answered all our questions and explained every detail in a clear and simple manner. Not once did we feel pressured or rushed. Her excellent knowledge, expert advice and in-depth understanding of the local housing market resulted in us being extremely satisfied with our purchase. We love our new home & location. Marilyn’s pleasant personality and integrity made it an enjoyable experience from start to finish. We highly recommend her!

Buying and selling a property may seem like whirlwind of kitchens, bathrooms and bedrooms. With a positive attitude and timely responses to questions, we trusted our home buying and selling with Marilyn Francis, agent extraordinaire! Staying current, staying educated and staying “on it” helped pull the transaction to a close.

Having sold our large house in another town, we hoped to find a smaller home in Niagara on the Lake. After looking with a number of other agents, we found Marilyn, who had the knowledge and persistence to find us a property that exactly fitted our requirements. Thanks, Marilyn! We would certainly recommend you to anyone looking to settle in Niagara on the Lake.

We were very pleased with every aspect of the services provided by Marilyn for the listing and sale of our town home in NOTL. She was well prepared, knowledgeable about the market, provided practical suggestions and she listened to our comments. We appreciated her good advise and professional negotiations, extra services and  professionalism.   We would highly recommend her and plan on working with her for future real estate transactions.

I had the opportunity to work with Marilyn when I was responsible for the sale of an elderly relative's waterfront condo in Niagara-on-the-Lake, which was further complicated by my living overseas. Marilyn made this difficult situation much easier, she took responsibility for preparing the property for sale, staging, advertising and showing the property. In short time a buyer was found and the contract completed. Communication despite the time difference and distance was managed well, I was always aware of where we were in the process and what was required next. There is no doubt Marilyn made my life much easier and something which could have been logistically difficult went through smoothly and without a hitch. I certainly would recommend her to anyone looking for an excellent Realtor